Shipping Information

At Danbury Aquarium & Supplies, we prioritize the safe and efficient delivery of your new aquatic friends. Here's how our shipping process works:

Order Processing:

We schedule shipments based on the date your order is placed. After confirming your order, we carefully collect your healthy and vibrant fish, transferring them to a temporary holding tank. This preparation phase includes fasting the fish for at least 48 hours before shipping to minimize ammonia levels during transit for the best interest of your amazing animals.

Packing and Dispatch:

On the shipping day, we meticulously pack your fish including multi-layer plastic, insulation, and packing paper to ensure their safety and comfort throughout the journey. During the colder times of the year we also include heat packs in our shipments. You will receive a tracking email once your order leaves our facility.

Tracking Your Order:

Keep an eye out for the tracking email to monitor your order's progress. If you haven't received your tracking information within this timeframe, please don't hesitate to contact us at Our team is here to assist with any concerns or questions you may have.